Shipping & Handling

Shipping Policy

Order Processing & Dispatch

• All orders are shipped within 24–48 working hours.
• Pre-orders or special requests may require additional time.

Delivery Timelines

• Domestic (India): Delivery in 3–5 business days.
• International: Delivery may take 18–20 business days depending on the destination.

Shipping Charges

Free shipping is available on all prepaid domestic orders.

Important Delivery Instructions

• If your package is damaged or tampered, do not accept delivery.
• Refuse the package and contact customer care at care@ellevesa.com with your Order ID.
• A free replacement will be arranged at no additional cost to you.

Payment Methods

• We accept VISA and Razorpay (Debit/Credit Cards).
• Payments are accepted in INR only.
• Duties and taxes are included in the prices shown.

Self-Shipping a Product (if needed)

• If reverse pickup is not available in your area, you will need to self-ship the item.
• Contact our care team to get the return address and shipping instructions.